Nerivio is a prescribed migraine treatment. Please consult with a healthcare provider to determine if Nerivio is right for you. You can choose how to obtain a prescription: online, via UpScript Health, an independent telemedicine service, or from your healthcare provider.

Visit https://nerivio.com/get-nerivio/ for more details on the available options for getting a Nerivio prescription.

Nerivio is available by prescription only. To get a Nerivio prescription, visit https://nerivio.com/get-nerivio/

Migraine is a neurological condition that can only be diagnosed by a healthcare provider. Therefore, Theranica (the maker of Nerivio) went through the rigorous process of obtaining FDA clearance for Nerivio as a prescription Class II medical device. This leaves treatment decisions up to healthcare providers.

Nerivio can be prescribed by a doctor, nurse practitioner or physician assistant.

Sometimes headache specialists have long wait times or require a referral, in these circumstances, you can always talk to your primary care provider to determine if Nerivio is right for you.

Treatment regimens are determined by a healthcare provider based on the specifics of each migraine. For information on how many refills remain on your prescription, please contact the pharmacy that last dispensed Nerivio to you.

Once Nerivio has been prescribed, the specialty pharmacy will contact you to verify your shipping address payment and insurance details. This verification call is necessary for your Nerivio device to ship. Then, the pharmacy will ship your device to your home. Shipping typically takes 5-10 business days. Expedited shipping is available, at an additional charge. Please ask the pharmacy on your verification call.

If you have not received a text message or phone call from the pharmacy, we recommend you to call the pharmacy to check your status. If you don't have the details of the specialty pharmacy where your prescription was sent, you may call Nerivio Cares via email at [email protected] or by phone at 866-637-4846 M-F 8 am - 8 pm ET, and we will put you in touch with the specialty mail-order pharmacy.

Each Nerivio device has 18 treatments—the Nerivio battery lasts 18 treatments and is disposable. The Nerivio disposable design assures that the patient doesn’t need to remember to keep the battery charged or replace the electrodes while being able to treat just about anywhere, anytime.

To maintain continuity of treatment, it is recommended to order your next Nerivio device ahead of time to ensure processing and delivery time.

To request a refill, call the pharmacy that dispensed your Nerivio device or go to the Nerivio app, tap the refill button in the upper left-hand corner of the treatment screen and follow the prompts.

You can also reach out to Nerivio Cares customer support via email at [email protected] or by phone at 1- 866-637-4846 (Mon-Fri, 8 AM to 8 PM ET) to put you in touch with your dispensing pharmacy.

Nerivio typically arrives within 5-10 days after the pharmacy confirms your order. Delivery times may vary based on the delivery service and may be extended during public holidays.

Please allow some time for your device to arrive. If you feel it’s taking too long, contact your dispensing pharmacy, or contact Nerivio Cares at [email protected] or by phone at 866-637-4846 M- F 8 am - 8 pm ET.

Nerivio is available in the United States, India, Germany, Spain, South Africa, the UK and Israel. But we are not stopping there. Our team is actively working on expanding our reach to new geographical regions.

Our website has the most up-to-date list of available countries. To learn more, visit the https://nerivio.com/international-availability/ page.