Where can I purchase Nerivio?
When your healthcare provider prescribes Nerivio for you, they should send the prescription directly to one of the specialty pharmacies that work with Nerivio.
If your healthcare provider doesn't have the information on specialty pharmacies, please contact the Nerivio Cares Team via chat, email at [email protected] or by phone at 866-637-4846 (Mon-Fri 8 AM- 8 PM ET) and they will be happy to direct you to the appropriate specialty pharmacy.
The specialty pharmacy will contact for some information: this is an essential call for your device to ship
❗Important: The verification call is needed for your Nerivio device to ship. This may come from an unknown or unregistered number - please be sure to pick it up.
Once Nerivio has been prescribed for you, the specialty pharmacy may take up to 48 hours to process the Rx. Then, the specialty pharmacy will call or text you to confirm your shipping address and insurance details. This verification call is necessary for your Nerivio device to ship. Then, the pharmacy will ship your device to your home. Shipping typically takes 5-10 business days. Expedited shipping is possible if needed. Please ask the pharmacy on your verification call.
💡TIP - If you have not heard from the specialty pharmacy within 24 hours of receiving your prescription, we recommend you call them.
If you do not have the contact information of the specialty pharmacy, please contact Nerivio Cares via chat, email at [email protected] or call at 866-637-4846 (Mon-Fri 8AM-8PM ET), and the team will be happy to provide you the relevant contact details.
Checking the status of your prescription or order
To find out the status of your Nerivio prescription, order, or shipment, contact the specialty pharmacy. If you don’t know the contact information of the specialty pharmacy, please contact Nerivio Cares via chat, email at [email protected] or call at 866-637-4846 (Mon-Fri 8AM-8PM ET), and the team will be happy to provide you the relevant contact details.